Which artist would you see if you got first dibs on tickets which technically didn’t cost you a penny? Well, with American Express (or Amex for short), you can essentially do just that.

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Amex is an American financial company which specialises in credit cards. The company offers a number of perks to its customers, and one of them is that you can get first access to concert tickets via the Amex pre-sale, and another is that you can redeem or pay with points on any purchase on Ticketmaster. This includes the aforementioned pre-sale and reserved tickets.

For example, American singer-songwriter Billie Eilish had an American Express pre-sale for her upcoming Hit Me Loud and Soft UK and Ireland tour before the tickets are released to the general public three days later.

You can always count on the RadioTimes.com team to explain how things work in an accessible way, particularly when it comes to ticketing like with our how to beat the Ticketmaster queue guide. So here’s our latest how-to on how the American Express pre-sale works on Ticketmaster.

Want to catch some live music in 2025? Luckily for you, Cyndi Lauper tickets, Dua Lipa tickets, and Anastacia tickets are available to buy now.

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Can I use American Express for Ticketmaster?

how does amex presale work on ticketmaster olivia rodrigo
Photo by Kevin Mazur/Getty Images for The Rock and Roll Hall of Fame Kevin Mazur/Getty Images for The Rock and Roll Hall of Fame

First and foremost, how do you use Amex on Ticketmaster? You can use the card as you would any other credit card, or you can use points — you earn Membership Rewards Points for every full pound of eligible spending on your card. If the points redeemed don’t cover the entire amount, the remaining balance will stay on your account.

When using points on the Ticketmaster website, it will first verify your points, then take you through to the payment page, and finally, you’ll get the very exciting "You’re in!" confirmation page.

To earn points, simply use your American Express card for everyday purchases and watch them add up, in a similar way that you would use an Advantage Card at Boots or a Clubcard at Tesco. Small ways in which you can earn points include a weekly food shop or buying petrol, and bigger ways include booking a holiday — fancy some winter sun, anyone?

Did you know the Going Out team experience a lot of the things we recommend? Just take a look at our Next to Normal review, Kiss Me Kate review, and Standing at the Sky's Edge review.

How do American Express pre-sale tickets work?

Dua Lipa performs as she headlines the Pyramid stage during day three of Glastonbury Festival 2024
Photo by Samir Hussein/WireImage via Getty Images

As well as the ability to use your Amex card to purchase tickets at Ticketmaster, there’s also an American Express pre-sale for certain artists. The American Express pre-sale lets cardholders buy tickets for events before they are released to the general public.

Most of the time, you won’t bag better seats in an American Express pre-sale than you would in any other pre-sale or in the general on sale, however it gives you the opportunity to buy tickets before they’re widely available and hopefully increases your chances of securing tickets for popular concerts, such as Olivia Rodrigo.

However, there are some special perks for American Express cardholders. One of our RadioTimes.com writers went to All Points East festival at Victoria Park back in the summer of 2019 and noticed there were designated standing areas and separate bars for the cardholders. This is because members could pick up an Amex wristband to unlock exclusive benefits on-site.

But how do you access the actual pre-sale?

To access an American Express pre-sale through Ticketmaster, simply find the event you want to attend on the Ticketmaster website, click on ‘Ticket Type’ at the top of the page, select ‘American Express Card Member Presale’, pick your tickets and check out. Remember, though — you’ll need a Ticketmaster account to pay.

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